Refund policy

Thank you for shopping with DreamTeesCo. Because our products are made to order, please read this policy carefully before purchasing.

Final Sale on Print-on-Demand Items All print-on-demand items (apparel, accessories, and custom designs) are produced specifically for you and are therefore final sale. We do not accept returns or exchanges for sizing, change of mind, or buyer's remorse on these items.

Damaged or Defective Items If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at dreamteesco@gmx.com. Include your order number and a clear photo of the issue. We will arrange a replacement or full refund at no cost to you.

Lost or Undelivered Orders If your order is marked as delivered but you haven't received it, please contact us within 7 days of the delivery date. For orders lost in transit, we will reship or issue a full refund.

Cancellations Orders may be cancelled within 24 hours of purchase. After that, production has typically begun and cancellations cannot be accommodated.

Dropshipped Items For items fulfilled by our supplier partners, the same policy applies. In the event of a defect or shipping error, we will work directly with our supplier to resolve the issue for you.

Refund Processing Approved refunds are processed within 5–10 business days to your original payment method.

Contact Us For any questions, please reach out to us at dreamteesco@gmx.com or through our contact page.